Saturday 25 April 2009

ANZ Panin Bank, Jobs Call Centre Officer

ANZ is accelerating the growth of its business in Asia. ANZ realises that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in market to thrive as part of our diverse team.

Call Centre Officer(Contract)
(Jakarta Raya)


Requirements:
-Must be fluent in spoken English
-Bachelor degree in any background
-Experience in call centre would be beneficial but not mandatory
-Has a service attitude and willing to help

Responsibilities:

As a Call Centre Officer you will be responsible in:

-Providing best service assistance to customer who makes inbound calls to call centre.
-Providing solution to customers' problems.
-Recording customer inquiries or complaints in the system.
-Communicating with back office and other unit in service department as required.
-Escalating unsolved complaints to superiors.

This is an opportunity to undertake a role with development opportunities. With our global head office in Melbourne you will have exceptional opportunity for professional development with a broad range of career paths.

Due to regulatory requirements, this role is only open to Indonesian Nationals.

If you receive this advertisement through job boards, please apply at http://www.anz.com/indonesia, quoting ref .no. JAK100282.

Closing Date:16-5-09

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