MOBILE-8 TELECOM, PT
With gross revenue of Rp1.117,7 Billion, PT Mobile-8 Telecom Tbk, is a public listed company serves approximately 3 Million subscribers in 2007. Under the brand of Fren, Mobile-8 is one of the largest telecommunication companies in Indonesia with CDMA technology and holds a nation-wide license using advanced technology of CDMA 2000 1X that enables us to continuously commit to provide better and innovative products and services to our customers. Fren are now in entire Java Island, Madura, Bali, North Sumatra, South Sumatra, South Kalimantan, and South Sulawesi. As part of our commitment to widen the operational coverage and enhance services around Indonesia, we are now looking for self driven and dynamic professional to join our team as:
Service Quality Measurement Supervisor
The successful profile will be having:
Min S1 degree preferably from Statistic/Mathematic background with GPA min 3.00
Has previous working experience in service field is an advantage
Strong knowledge and skill to design measurement tools
Key characteristics are: sound analytical thinking, people oriented, and assertive, excellent communication skill, enthusiastic & energetic nature
Good command of English (spoken & written) is a must
Responsible :
Reporting to Service Quality Measurement Supervisor
Major responsibilities include the following:
To measure quality & effectiveness of customer service activities in order to support organizational goals & objective
To develop well planned and systematic activities to ensure the quality requirements are fulfilled
To design formulate and conduct measurements of all key customer service areas including customer survey & benchmarking
To develop an effective measurement method and tools to support
To analyze data and give feedback and new ideas to all functions concerned to develop programs of to improve operational efficiency
Please send your comprehensive resume, not later than 2 weeks to:
recruitment@mobile-8.com
and
recruitment_jakarta@mobile-8.com
Please indicate the position you apply for in the subject of your email.
Advertised 17 May 2008
Saturday 17 May 2008
Telecomunication Job, Lowongan PT Mobile-8 Telecom
Label: Telekomunikasi
Gabung di facebook / Langganan Lowongan Via Email
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